Delivery terms and timeframes.

01Delivery methods

We deliver goods throughout Lithuania. When placing your order you can choose whichever method suits you best:

• Parcel locker — Omniva, LP Express, DPD or Venipak parcel lockers. We notify you by SMS and email when the shipment arrives; please collect it within the period specified by the carrier.
• Courier — delivery to the address given, on working days. The courier will contact you by phone in advance.
• Collection in person — free of charge, by arranging a time in advance on +370 606 22 227.

Delivery to other European Union countries is arranged individually — write to info@grikas.lt.

02Delivery times

We pick and dispatch orders on working days. The time is counted from receipt of payment.

03Delivery cost

The exact delivery cost is calculated and shown in the cart before you confirm the order — it depends on the delivery method chosen and the weight of the shipment. All prices are stated including VAT.

For larger and regular orders we offer individual terms — get in touch and we will arrange them.

04Accepting the shipment

When accepting the shipment, please check that the packaging is undamaged and that you have received all the goods you ordered.

If you notice damaged packaging, a damp item or a missing item:

1. if the shipment is delivered by courier — note this on the consignment note before signing;
2. photograph the packaging and the damage;
3. inform us the same day by email at info@grikas.lt or by phone on +370 606 22 227.

Photographs help us resolve the matter with the carrier more quickly, so please keep them until the claim has been examined.

05Storage after receipt

Feed quality depends on storage conditions. Once you have received the goods, keep them in a dry, cool and well-ventilated room, protected from moisture, direct sunlight and rodents.

The quality guarantee does not apply to feed stored in unsuitable conditions.

06Delays and force majeure

We make every effort to deliver on time. Times may be longer due to circumstances beyond our control — extreme weather, disruptions to the carrier’s operations or heavy shipment volumes during the holiday season. We inform you of any delay without delay and agree a new delivery time.

The parties are not liable for failure to perform their obligations due to force majeure circumstances, in accordance with the procedure laid down in Article 6.212 of the Civil Code.