Privacy policy and cookies.
01General provisions
This privacy policy explains how UAB „Grikas” (company code 304105418, registered office Voveriškių g. 4, Vėžaičiai, Klaipėdos r., LT-96214) collects and processes personal data when you use the grikas.lt website, submit an enquiry, buy feed or become our customer.
We process data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
02What data we collect
We collect only the data needed to answer your enquiry, fulfil your order and meet statutory requirements.
| Data group | What data | Why we process it | Legal basis |
|---|---|---|---|
| Enquiry form | Name, farm or company name, email, telephone, feed of interest, quantity, message text | To answer the enquiry and provide a quotation | Consent (GDPR Art. 6(1)(a)) |
| Order data | Name and surname or company details, delivery address, email, telephone, goods ordered | To conclude and perform the sale and purchase contract | Performance of a contract (GDPR Art. 6(1)(b)) |
| Accounting data | Invoice and payment data | Bookkeeping and tax obligations | Legal obligation (GDPR Art. 6(1)(c)) |
| Account data | Email, password hash, order history | To give access to the account and orders | Performance of a contract (GDPR Art. 6(1)(b)) |
| Technical data | IP address, browser type, time of visit | Website security and protection against spam enquiries | Legitimate interest (GDPR Art. 6(1)(f)) |
03Where we get the data
We receive data directly from you — when you fill in the enquiry form, place an order, register an account or contact us by email or telephone. We do not buy or collect data from third-party sources.
04Who we share data with
We do not sell your data and do not pass it to third parties for marketing purposes. We disclose data only as far as it is necessary to fulfil an order:
- To carriers and courier services — name, address, telephone, so that the goods can be delivered.
- To payment service providers — payment initiation and confirmation data. We neither see nor store payment card data.
- To accounting and IT service providers — as data processors, under written data processing agreements.
- To competent authorities — where required by law.
All data processors act on our instructions and must ensure a level of data protection no lower than the GDPR requires. We do not transfer data outside the European Economic Area, except where the safeguards provided for in the GDPR apply.
05How long we keep data
We keep data no longer than is needed to achieve the purposes:
- Enquiry data — 24 months from the last contact.
- Order and contract data — 10 years from the end of the transaction, as required by accounting and archiving law.
- Accounting documents — for the periods laid down by law.
- Account data — for as long as the account is active; once it is deleted, the data is removed, except for data we are required by law to retain.
Once the retention period ends, the data is securely destroyed or anonymised.
06Cookies
On the website we use strictly necessary cookies, without which the site and the cart would not work, and analytics cookies, which we enable only with your consent given through the cookie notice. You can withdraw your consent at any time by clearing your browser storage.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| grikas.cookieConsent | Stores your cookie choice | 12 months | Strictly necessary |
| woocommerce_cart_hash | Identifies the contents of the cart | Session | Strictly necessary |
| woocommerce_items_in_cart | Indicates whether there are items in the cart | Session | Strictly necessary |
| wp_woocommerce_session_* | Links you to your cart and order | 2 days | Strictly necessary |
| _ga | Google Analytics — identifies a unique visitor | 24 months | Analytics |
| _ga_<ID> | Google Analytics — session state and visit statistics | 24 months | Analytics |
07Your rights
You have the right to:
- access your data and obtain a copy of it;
- request that inaccurate data be corrected or incomplete data completed;
- request erasure of your data (the „right to be forgotten”);
- restrict or object to the processing of your data;
- request that your data be transferred to another controller;
- withdraw your consent at any time, without affecting processing carried out before the withdrawal;
- lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).
Contact us by email at info@grikas.lt. We will reply within 30 calendar days at the latest.
08Data security
We apply technical and organisational measures: an encrypted HTTPS connection, data access restricted to authorised staff only, regular backups and software updates. Even so, no transmission over the internet is completely secure, so we cannot guarantee absolute protection.
09Changes to the policy
We may update this policy. In the event of material changes, we will give notice on the website’s home page. We recommend that you review this page periodically.
UAB „Grikas”
Company code 304105418
Voveriškių g. 4, Vėžaičiai, Klaipėdos r., LT-96214
Email: info@grikas.lt
Tel. +370 606 22 227